YOUNG PLANT CATALOGUE
WELCOME NEW CUSTOMERS
High Q Greenhouses welcomes the opportunity to work with you and your business.
New customers are asked to submit a completed credit application. (Click on the link, print off, fill in, sign and fax to us 780-939-2010). Credit applications are asessed on an individual basis.
Applications may take several weeks to administer in our busy season, so please submit early to allow plenty of time to process before your preferred ship date(s).
Please note: first year customers who do not submit a credit application for approval prior to ordering, will be required to supply a 50% deposit prior to all shipments.
Please contact our office if further information is required.
PRICING
Minimum transaction is $400.00 on your initial order.
Due to fluctuations in cost of seed, exchange rates, cuttings, and transportation, prices are subject to change. We will attempt to notify you. **It is important to check your order confirmation.**
All prices listed in the catalogue are subject to Goods & Services Tax.
All prices include royalties where applicable.
VOLUME DISCOUNTS
Discounts increase with order size and will be calculated on combinrd orders PRIOR to invoicing.
Order $3500.00 5% Discount Order $6000.00 10% Discount Order $10000.00 15% Discount
PAYMENT TERMS
If credit has not been established, a 50% deposit is required prior to shipment/pick-up. The balance is due upon receipt of plant material.
Where credit is applied for and established, our terms are Net 30 days.
You have the option of paying with Cheque, Cash or Visa, or "NEW 2012" MASTERCARD. (Visa & MC from Feb 1, 2012 to Jun 30, 2012).
Visa & MC payments applied to invoices must be made within 30 days of invoice date. If payment is made by Visa or MC after 30 days, a 2% financing charge will be added automatically.
Returned cheques (NSF, etc.) are subject to a $25.00 charge.
Finance charges of 2% per month (24% per annum) will be accessed to overdue accounts.
Post-dated cheques do not waive overdue charges.
SHIPPED ORDERS
Freight with West Coast Floral, Steele's Transfer, and Bernard Transport is prepaid and added to your invoice after shipment. Other freight carrier charges are shipped collect.
Box charges will apply to all shipped orders - $4.00 per box. Handling Charges will apply to all shipped orders - $2.00 per box to a maximum of $16.00.
If additional charges occur, they will be billed after shipping.
*****Note that we only ship to larger points that have heated warehouses.
All prices are F.O.B. High Q Greenhouses. Please indicate preferred method of shipping on your order where indicated. West Coast Floral Shipping Schedule can be viewed under shipping. When scheduling your orders, please consider school Spring Breaks and long weekends. West Coast Floral may ship a different day those weeks.
PICK-UP ORDERS
All pickup orders will be boxed and ready for your appointed pickup time. We accept useable boxes from other growers so please recyle your boxes to eliminate a box charge on your order. We cannot issue credits for returned boxes.
Our office will call you one week prior to your pickup week and confirm a date and time. Pickups are scheduled for Thursday and Friday starting at 11:00 am.
Due to the increased volume of pickup orders, we may not be able to accommodate those customers that "stop in" without an appointment.
SUBSTITUTIONS
High Q Greenhouses will do the best to ensure your order is processed correctly and accurately. However, items become unavailable due to unforeseen circumstances. If a variety is not available, we will substitute with a suitable replacement. Please check your order for substitutions to ensure acceptability. The order will be filled as per the order confirmation.
CANCELLATION POLICY
Cancellations of orders for any of our plant material must be received at least 30 days prior to the scheduled ship date.
WARRANTY
Seller warrants to the extend of the purchase price of plants only (excluding freight, boxes, tags, handling fees and taxes), that plants are sold as described herein, within recongnized tolerances. We give no other or further warranty, express or implied.
CLAIMS - PLANT QUALITY
Claims must be made to High Q Greenhouses in writing, within 24 hours of receipt of goods. All claims must include pictures, order confirmation number, product name, quantity received and the Greenhouse name. Whenever possible, plant material has to be kept to verify your claim.
BACK ORDER
Unless we are notified, a Back Order will be shipped using regular methods and charges.
Back Orders will normally be sent 2 weeks after the original ship date.
SPECIAL ORDER
Special pricing will apply. Orders should be placed prior to the end of the calendar year of 2011.
GENERAL AVAILABILITY
From approximately Wk 7 to Wk 22, our Availability List can be emailed to you, or viewed and downloaded off our website. Items ordered from the Availability List will be shipped the following week. If you do not have access to the internet and wish to receive the Availability List weekely, please notify our office with your Greenhouse name and fax number.
TAGS
Tags will be supplied with every order, no exceptions. High Q Greenhouses has an obligation to our licensed plant suppliers to provide these tags. New for 2012 the tag cost is listed in the order form beside the plant item. For annual plugs (512) trays) and Dracaena (green) you must supply your own tags.
FINISHED PLANTS
Huge selection of standard and specialty items are available starting Wk 18 to end of the season. Call the office 780-939-7490 for a price list and information on their availability.